"Anyone who has lost track of time when using a computer knows the propensity to dream, the urge to make dreams come true and the tendency to miss lunch."
Tim Berners-Lee
"The typewriting machine, when played with expression, is no more annoying than the piano when played by a sister or near relation."
Oscar Wilde
"At some point, you can't lift this boulder with just your own strength. And if you find that you need to move bigger and bigger boulders up hills, you will need more and more help."
Vinton Cerf, Google
"I believe that if you show people the problems and you show them the solutions they will be moved to act."
Bill Gates, Microsoft
"Be a yardstick of quality. Some people aren't used to an environment where excellence is expected."
Steve Jobs, Apple
"Any sufficiently advanced technology is indistinguishable from magic."
Arthur C. Clarke
"The Linux philosophy is 'Laugh in the face of danger'. Oops. Wrong One. 'Do it yourself'. Yes, that's it."
Linus Torvalds, Linux
Thanks to modern technology, it is possible to conduct business from virtually anywhere. The remote workplace saves time, resources, and increases productivity. To complement this convenience, you need support solutions that are more flexible and efficient than ever. And you need to judiciously protect your critical desktop data.
Regularly scheduled maintenance of systems and networks is essential, but for most small businesses, information technology is not a core competency, so sustaining an internal IT department can be inefficient, costly and distracting. Many common problems that IT departments experience are due to neglect or security issues that arise just by using the Internet.
Citadel is there for you, 24/7/365. We provide comprehensive, proactive support, including:
Remote, secure, automatic data back-up
Simple to set up
Follows a consistent schedule
Works over the Internet
Comprehensive data review
Network components and server logs
Disk capacities
General health of services
Continuous on-site data protection with off-site component
Backup jobs won’t slow down day-to-day operations
Retrieve data from anywhere at any time, day or night
Continuous support and assistance
Through our award winning remote monitoring software, Citadel can give you instant support anywhere without you having to wait for someone onsite
Maintenance
Scheduled installation and application of system patches and service packs
System upgrades
IT procurement assistance and consulting
As your company grows, so too does your need for the most advanced and thorough support tools. Our remote monitoring safeguards your servers, routers, firewall, email and web, and ensures continuous back-up. Our email protection service provides complete filtering of spam, phishing, and virus attacks. Our desktop and laptop backup application is ideal for remote office locations, users who travel frequently, telecommuters, and contractors.
Businesses often are often so focused on the data on their server that they fail to properly protect their laptop or desktop computers. We make sure that there are no weak links in your line of defense against intruders and malicious attack. You can be confident that nothing on your network will be overlooked.
We will customize our service to fit your needs, not vice versa. We’ll consult with you to pinpoint your short- and long-term business goals. Then we’ll analyze information about your network environment, user needs, and critical business functions. Finally, we’ll tailor a plan specifically for your company and your budget.
Citadel also provides additional project support at affordable rates. This would cover services such as server migration, system upgrades, and other technically demanding tasks. We can provide either an Initial Project Estimate or a more thorough Project Plan that would cover hardware / software costs, labor costs, and a project completion timeline.
